Palm Plaza-- 1049 John Sims Parkway E. Niceville, FL
Phone: (850)-706-0011
Privacy Policy
Privacy Policy
Effective Date: 7/25/2025
At Headstrong Behavioral Health (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use either of our websites — www.HeadstrongBehavioralHealth.com or www.HeadstrongBehavioral.com — submit information through forms, or engage in telehealth services with our clinic.
By using our websites, you agree to the terms of this policy. If you do not agree, please do not access or use the sites.
1. Information We Collect
We collect both personal and non-personal information, including:
Information you voluntarily provide: such as your name, contact details, date of birth, insurance information, medical history, and other health-related information submitted via intake or contact forms.
Information collected automatically: such as your IP address, browser type, device data, and pages visited. We may use cookies or analytics tools to improve your website experience.
2. How We Use Your Information
We use your information to:
Provide mental health and telehealth services
Respond to inquiries and coordinate care
Communicate appointment details or practice updates
Improve our services and website functionality
Meet legal, clinical, and regulatory requirements
3. HIPAA Compliance and Health Information
We are a HIPAA-compliant provider. Any personal health information (PHI) you submit through forms or during telehealth sessions is protected and handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We use secure systems for electronic storage, encrypted telehealth platforms, and limit access to your health data to authorized staff only.
You may request a copy of our full Notice of Privacy Practices, which outlines your rights under HIPAA.
4. Children Under 13
Our websites are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13 without verified parental consent. If we become aware that a child under 13 has provided us with personal information, we will delete that data promptly.
Parents or guardians who believe their child may have submitted information may contact us at info@HeadstrongBehavioralHealth.com or 850-706-0011 to request deletion.
5. Telehealth Services
Our telehealth services are conducted through HIPAA-compliant platforms such as doxy.me. These sessions are encrypted to ensure your privacy. Patients using telehealth are required to complete digital consent and intake forms prior to appointments. All forms are stored securely and used only for treatment, billing, or care coordination.
6. Third-Party Services
We may use third-party vendors (e.g., form builders, scheduling software, analytics providers) to support website operations and service delivery. These vendors are contractually obligated to maintain privacy and security standards, and if they access health data, they must comply with HIPAA.
We do not sell or rent your personal information.
7. Cookies and Analytics
We may use cookies and tracking technologies to enhance your experience on our websites and better understand how users interact with our content. You may disable cookies in your browser settings, but some features of the websites may not function properly as a result.
8. Your Rights and Choices
You have the right to:
Request access to your personal data
Request correction or updates to your information
Request deletion of your data, where legally appropriate
Opt out of non-essential communication or marketing emails
To make any of these requests, contact us at info@HeadstrongBehavioralHealth.com or call 850-706-0011.
9. Data Security
We implement appropriate technical and administrative safeguards to protect your information. However, no method of transmission or storage is 100% secure. We encourage you to use caution when submitting sensitive data online.
10. External Links
Our websites may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites. We encourage you to review their privacy policies independently.
11. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted to this page with a new effective date. Continued use of either website after such updates indicates your acceptance of the revised terms.
12. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Headstrong Behavioral Health
1049 E. John Sims Pkwy
Niceville, FL 32578
Phone: 850-706-0011
Email: info@HeadstrongBehavioralHealth.com
Web: www.HeadstrongBehavioralHealth.com or www.HeadstrongBehavioral.com
Headstrong Behavioral Health
1049 John Sims Parkway E. Niceville, FL
Phone: (850)-706-0011 Fax (850) 378-5237
© 2025 Headstrong Behavioral Health · Psychiatric care and medication management in Niceville, Florida · Serving Valparaiso, Bluewater Bay, and surrounding communities · Telehealth available.
info@headstrongbehavioralhealth.com